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RightHand Robotics (RHR) builds a data-driven intelligent picking platform, providing flexible and scalable automation for predictable order fulfillment. The software-driven, hardware-enabled modular solution is capable of adapting to any picking situation order fulfillment in growing industries such as electronics, apparel, grocery, pharmaceuticals, and more.

THE CHALLENGE

With growing demand for its innovative e-commerce order fulfillment solution in Europe, RightHand Robotics needed a larger presence overseas. RHR determined it needed to relocate an essential employee to better serve clients in Germany and surrounding markets—and it needed to do so quickly to meet rising demand.

Moving its employee overseas meant better service for existing and future clients for RHR, and was also the first step to a permanent presence in Europe. However, the company recognized the complexity involved with international relocation. It knew it needed to bring the essential employee on compliantly, as onboarding errors would set back the company’s European expansion significantly.

RHR had zero previous experience with international employee relocation or German employment law. The company was cautious, and acknowledged the need for expert guidance on not just moving its employee, but also navigating the complex process from start to finish. RHR had a tight deadline and needed to nail down a solution for their Germany expansion as soon as possible.

With growing demand for its innovative e-commerce order fulfillment solution in Europe, RightHand Robotics needed a larger presence overseas. RHR determined it needed to relocate an essential employee to better serve clients in Germany and surrounding markets—and it needed to do so quickly to meet rising demand.

THE SOLUTION

After reviewing costly and time-consuming methods, RightHand Robotics chose Velocity Global’s International Professional Employer Organization (PEO) solution to solve its relocation challenges. Velocity Global guided RHR through the employee transfer process with its existing employee in the United States, helping to streamline a difficult operation.

RHR trusted Velocity Global with its expansion needs because of the team’s responsiveness in initial conversations, ability to provide clear, helpful answers, price point, and its experts’ ability to accelerate the employee’s presence in a new market. But it was the flexibility of its International PEO solution that gave RHR the confidence needed to plan for further team growth in Europe.

THE OUTCOME

RightHand Robotics successfully relocated its U.S. employee to Germany, officially establishing its business presence in Europe. Throughout the process, Velocity Global remained in contact with RHR to ensure a smooth expansion experience. Velocity Global’s market knowledge, expert guidance, and speed helped RHR meets its internal deadline and clients’ needs.

RightHand Robotics’ presence in Europe allowed its employee to meet with key clients in person rather than through video meetings on different time zones, and to be present at existing project sites. Additionally, RHR sent its employee on shorter, cost-effective day trips to meet with clients rather than scheduling a European tour when the employee traveled to Europe from the U.S.

RHR was able to elevate its already-outstanding customer service because of its commitment to serving clients—and Velocity Global’s flexible International PEO solution.

CHALLENGE:

RightHand Robotics needed to relocate an essential employee to meet growing demand for its e-commerce order fulfillment solutions in Europe. With no prior experience in German employment law or the market, RHR sought a solution designed for compliance and expediency to meet its strict deadline.

SOLUTION:

RightHand Robotics chose Velocity Global’s International PEO (Professional Employer Organization) solution for its cost-effective and flexible process. RHR relied on Velocity Global’s expert guidance to navigate complex employment laws, and help expand its unique services to a broader European market.

OUTCOME:

Shortly after finalizing key conversations and contracts with Velocity Global, RHR successfully relocated a key U.S.-based employee, establishing a new business presence in Germany. Because of RHR’s early success in Germany, the company now looks beyond its borders for future European growth opportunities when the time is right.

“Velocity Global had the tools in place to provide a seamless expansion experience, and enabled us to continue our core work without interruption.”

- Jon Schechter, Head of Europe, RightHand Robotics


About Velocity Global

Velocity Global is the leading provider of global employment solutions, offering premium service and unmatched expertise in over 185 countries. Velocity Global has reinvented the way companies expand internationally with its innovative International PEO solution, allowing companies to enter markets quickly and efficiently to achieve their global growth goals.