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Founded in 2000, MercuryGate International is a leading provider of SaaS transportation management software (TMS) to the logistics industry. To honor its mission and commitment of delivering a high-quality Transportation Management System that is always one generation ahead of its time, MercuryGate relies heavily on its team of experts.

THE CHALLENGE

MercuryGate had a valuable team member who was leaving the U.S. after discovering her husband was being transferred to Canada. Without an existing human resource presence in Canada – and having future plans to expand its employee base in-country – MercuryGate needed a solution to retain the employee, and also quickly and compliantly onboard her in Canada.

Additionally, it was seeking a solution that would ensure the employee was provided with compensation, benefits, and other HR support that was comparable to what she received in the U.S.

With the clock ticking and the employee leaving the U.S. in just under three weeks, MercuryGate needed an immediate solution.

THE SOLUTION

After considering a partnership with a Canadian PEO, MercuryGate discovered Velocity Global’s International PEO (Professional Employer Organization) solution. This agile employment method provided MercuryGate with the ability to retain the valuable team member and compliantly onboard her in Canada without establishing a legal entity.

With future plans to expand into additional foreign markets, MercuryGate found the global partner it was looking for after learning Velocity Global’s international infrastructure and in-country expertise were available not only in Canada, but also in over 185 countries.

THE OUTCOME

Through Velocity Global’s International PEO solution, MercuryGate was able to compliantly onboard the employee in Canada in less than a week. International PEO not only helped MercuryGate retain the valuable team member, but also saved it time, money, and resources. Above all, MercuryGate felt confident it was legally compliant with all employment regulations, without having to establish a legal entity, thanks to Velocity Global’s extensive in-country knowledge and expertise in Canada.

By outsourcing the employment process to Velocity Global, MercuryGate was able to turn its focus to other future global initiatives, while Velocity Global provided ongoing support and management of the employee’s payroll, benefits, and compliance with Canadian labor regulations. As a result of the successful experience with Velocity Global’s simple International PEO solution in Canada, MercuryGate has already turned to Velocity Global again – this time to onboard an employee in Europe.

CHALLENGE:

MercuryGate wasn’t prepared to lose a valuable team member who was leaving the U.S. after discovering her husband was being transferred to Canada. With no legal presence in Canada, MercuryGate needed a solution to retain the team member and compliantly onboard her in the new country.

SOLUTION:

Velocity Global’s International PEO solution enabled MercuryGate to quickly expand into Canada and compliantly onboard the employee. Originally considering a partnership with a Canadian PEO, MercuryGate found the global partner it was looking for after discovering Velocity Global’s solution and in-country expertise was available not only in Canada, but in over 185 countries.

OUTCOME:

In less than a week, MercuryGate’s employee was compliantly operating in Canada. The simplicity of the International PEO solution, combined with the premium service provided by Velocity Global, gave MercuryGate confidence to utilize the solution again – and it turned to Velocity Global when it was time to onboard additional employees in Europe.

“The speed, responsiveness, and service provided by Velocity Global exceeded our expectations. Its solution enabled us to compliantly onboard an employee in Canada in less than a week.”

- Jeanne Bauer, Vice President, Human Resources at MercuryGate


About Velocity Global

Velocity Global is the leading provider of global employment solutions, offering premium service and unmatched expertise in over 185 countries. Velocity Global has reinvented the way companies expand internationally with its innovative International PEO solution, allowing companies to enter markets quickly and efficiently to achieve their global growth goals.